Help

Build, publish, and install one reliable signature.

SendArq supports a deliberate manual Gmail Web path. It never asks for mailbox access.

Build and publish

  1. Open the application and continue with Google. SendArq requests basic identity claims only.
  2. Create a signature, enter accurate details, choose one of the 24 layouts, and add PNG or JPEG media inside the relevant image slot.
  3. Wait for All changes saved, then use Save & exit to return to the signature library.
  4. Select Publish and review the confirmation. Publishing freezes a new version; it does not silently replace a signature already installed in Gmail.

Install in Gmail

  1. Open the published signature's installer from the signature library.
  2. Select Copy signature in the focused browser tab.
  3. In Gmail, open Settings → See all settings → General → Signature.
  4. Create or select a signature, paste, inspect its links and images, choose the new-message and reply defaults, then select Save Changes.
  5. Send yourself a fresh test message. SendArq can record copying, but it cannot inspect Gmail settings or prove that Gmail saved a signature.

Update an installed signature

Editing a draft does not change old emails or the version already installed in Gmail. Publish the revision, then reinstall when the library marks the installed version as out of date. Historical images remain on immutable URLs while retained references require them.

Troubleshooting

Copy is blocked
Keep the installer tab focused and try again. If browser clipboard permission remains unavailable, download the HTML as a recovery artifact; do not paste the raw HTML source into Gmail's visual editor.
The Gmail editor shows old content
Return to the signature library, confirm the newest version is published, reopen its installer, and copy again.
An image is missing
Verify that it appears in the installer, that its description is meaningful, and that Gmail or the receiving client is allowed to display remote images.
A link is wrong
Correct the field or image destination in the editor, publish a new version, and reinstall. Published versions are immutable.
Analytics still shows zero
Publish and copy the signature version you are testing into Gmail, then click an eligible HTTPS link from that version. Email and telephone links stay direct; aggregate rollups can remain delayed or degraded while they recover.

Understand click analytics

Newly published signatures track eligible HTTPS destinations automatically. Privacy-first clicks record minimized accepted events for aggregate reporting without storing recipient identity, message content, IP address, geography, or device profiles. Automated security scanners may follow links, so the dashboard reports classification and data-quality state rather than pretending every request is a person.

Read the analytics privacy boundary or review current compatibility.

Need support?

Email support@sendarq.com with the page, browser, and safe error text. Never send passwords, session cookies, OAuth tokens, recipient data, or confidential message content.

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